Mental Mike LLC
An Iowa Limited Liability Company
Effective Date: October 5, 2026
Mental Mike LLC (“Mental Mike,” “Company,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit MentalMike.org, create an account, purchase or participate in our programs, subscribe to communications, contact us, or otherwise use our educational and related services (“Services”).
Our Services may include educational and psychoeducational programs concerning recovery, domestic and interpersonal violence, coercive control, accountability and behavior change, substance use, mental health and human behavior, professional education, and related subjects.
Because some of these subjects are sensitive, we encourage Users to carefully consider the personal information they choose to provide.
Mental Mike LLC is responsible for personal information collected directly by Mental Mike in connection with our Services.
Mental Mike LLC
P.O. Box 106
Audubon, Iowa 50025
United States
Email: admin@mentalmike.org
We also use third-party platforms and service providers that may independently process information according to their own privacy policies.
The information we collect depends on how you interact with Mental Mike.
We may collect:
Account information: such as your name, email address, username, account credentials, and other registration information.
Contact information: such as email address, telephone number, or mailing information you voluntarily provide.
Purchase information: such as products purchased, transaction amounts, payment status, and billing-related information. Complete payment-card information is generally processed by third-party payment processors rather than stored directly by Mental Mike.
Course and program information: such as enrollment, course progress, completion status, quiz or knowledge-check responses, assignments, exercises, and other educational interactions.
Survey and assessment information: information voluntarily provided through questionnaires, surveys, evaluations, intake materials, feedback forms, or similar features.
Communications: emails, support requests, messages, and other communications sent to Mental Mike.
Community or user-submitted content: comments, posts, responses, or other information you voluntarily submit through interactive features, when available.
Marketing preferences: information concerning whether you have requested or consented to particular communications.
Depending on the technologies used by our Website and service providers, information may be collected automatically, including:
IP address;
browser and device information;
operating system;
pages or Services accessed;
dates and times of access;
referring pages;
interactions with Website features;
approximate geographic information derived from IP address; and
cookies or similar technologies.
The specific information collected may depend on the settings and technologies of third-party platforms we use.
Some Mental Mike Services address subjects that people may reasonably consider highly personal or sensitive.
Users may voluntarily provide information concerning matters such as:
domestic or interpersonal violence;
coercive control or victimization;
accountability for harmful behavior;
relationships or family experiences;
substance use or recovery;
mental or behavioral health;
trauma-related experiences;
safety concerns; or
other personal experiences discussed within a program.
You are not required to disclose more personal information than is reasonably necessary to use a Service.
We encourage Users to avoid including unnecessary identifying information about themselves or other people when completing exercises, surveys, messages, or other submissions.
Where applicable law treats particular information as sensitive personal information or special-category data, we will process that information as permitted or required by applicable law.
We may use personal information to:
establish and administer Accounts;
process purchases and maintain transaction records;
provide access to purchased Services;
track educational progress and completion;
provide certificates where applicable;
administer assessments, surveys, or program features;
respond to questions and provide customer or technical support;
send transactional and administrative communications;
provide communications requested by Users;
improve our programs, Website, and Services;
understand how Users interact with our Services;
maintain security and prevent fraud or misuse;
enforce our Terms of Service and other agreements;
maintain appropriate business and accounting records; and
comply with applicable legal obligations.
We may also use aggregated or de-identified information for research, evaluation, program improvement, statistical, or business purposes where the information does not reasonably identify an individual.
We may send administrative or transactional communications necessary to provide Services, such as purchase confirmations, account information, program notifications, completion messages, security notices, or material policy changes.
Marketing communications will be sent in accordance with applicable law and the preferences available through our email platform.
Users may unsubscribe from marketing email through the unsubscribe mechanism contained in applicable messages.
Unsubscribing from marketing communications does not necessarily prevent transactional or administrative communications associated with an Account or purchase.
Payments may be processed through third-party platforms or processors, including services such as Podia, Stripe, PayPal, or other providers made available at checkout.
These providers may collect payment-card details, billing information, transaction information, device information, and other information necessary to process transactions, prevent fraud, and comply with their legal obligations.
Mental Mike generally does not receive or store complete payment-card credentials processed by these providers.
Their processing of personal information is also governed by their respective privacy policies and terms.
We may disclose information to service providers that assist us with functions such as:
course and website hosting;
payment processing;
email delivery;
customer support;
analytics;
data storage;
security;
communications; and
other operational services.
We provide or permit access to information only as reasonably necessary for those providers to perform services for us or as otherwise permitted by law.
Service providers may also have independent legal obligations governing their processing of information.
Mental Mike LLC does not sell personal information for monetary compensation.
We do not disclose personal stories, private course responses, or sensitive information to advertisers for the purpose of allowing them to target Users based on those disclosures.
Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than ordinary usage. If Mental Mike adopts advertising or tracking technologies that trigger additional rights or disclosure requirements under applicable law, we will update this Privacy Policy and any required privacy controls accordingly.
We may disclose information when reasonably necessary to:
comply with applicable law, court orders, subpoenas, or lawful governmental requests;
protect the rights, property, or security of Mental Mike LLC;
investigate suspected fraud, security incidents, or unlawful activity;
enforce our agreements; or
respond to circumstances in which disclosure is otherwise permitted or required by law.
Mental Mike educational programs are not confidential clinical treatment relationships.
Information submitted through a course, survey, email, community feature, or other Service should not be assumed to carry physician-patient, psychotherapist-patient, attorney-client, or other professional privilege.
Mental Mike will not publicly identify a participant or use a private personal story submitted through a course as a marketing testimonial merely because the participant submitted it as part of a program.
Where we wish to use identifiable participant feedback, a testimonial, image, story, recording, or similar material publicly for promotional purposes, we will obtain appropriate permission where required.
Users should avoid submitting identifying information about third parties unless reasonably necessary and appropriate.
Our Website and third-party platforms may use cookies and similar technologies for purposes such as:
operating the Website;
maintaining sessions and Accounts;
remembering preferences;
security;
measuring Website performance;
analytics; and
marketing where applicable.
The cookies available and controls provided may depend in part on the platforms and technologies used to operate the Services.
Users may also control certain cookies through browser settings and any consent or preference tools made available on the Website.
Disabling certain technologies may affect Website functionality.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining business and transaction records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, or reporting obligations.
Different categories of information may be retained for different periods.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it consistent with applicable law and operational requirements.
This replaces the old blanket seven-year promises, which were more specific than we could presently verify. Your existing policy currently promises seven years for account and transaction information. Pasted markdown
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
We also rely on third-party service providers to maintain security for systems they operate.
No Internet transmission, electronic storage system, or online platform can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
If a security incident occurs, we will take actions required by applicable law.
Mental Mike LLC is located in the United States, and our service providers may process information in the United States or other countries.
If you access our Services from outside the United States, your information may therefore be processed in jurisdictions whose data-protection laws differ from those where you live.
Where applicable law requires particular safeguards for international transfers, Mental Mike LLC and/or the applicable service provider will use legally appropriate mechanisms.
Depending on where you live and which privacy laws apply, you may have rights concerning your personal information, potentially including rights to:
request access to information;
request correction of inaccurate information;
request deletion in certain circumstances;
request restriction of certain processing;
object to certain processing;
request portability where applicable;
withdraw consent where processing relies on consent; or
opt out of certain uses where required by law.
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, contact:
We may need to verify your identity before fulfilling a request.
We will respond within the timeframe required by applicable law.
Mental Mike Services are intended for adults unless a particular Service expressly states otherwise.
Our current general Services are not intended for individuals under 18, and we do not knowingly seek personal information from children through those Services.
If we learn that personal information from a child has been collected through an adult-only Service contrary to our requirements, we will take appropriate steps consistent with applicable law.
Our Website or Services may contain links to third-party websites, platforms, resources, or applications.
Their privacy practices are governed by their own policies. Mental Mike LLC does not control those third-party privacy practices.
Users should review the privacy policies of third-party services they choose to use.
If Mental Mike LLC undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
We may update this Privacy Policy to reflect changes in our Services, technologies, business practices, or legal requirements.
The current version will identify its effective date.
Where applicable law requires additional notice or consent for a material change, we will provide it.
Questions, concerns, and privacy requests may be directed to:
Mental Mike LLC
Attn: Privacy Inquiries
P.O. Box 106
Audubon, Iowa 50025
United States of America
Email: admin@mentalmike.org